G12 Communications awarded ShoreTel certification after meeting technical requirements and high standards of customer care
SEATTLE, April 5, 2016 /PRNewswire/ — G12 Communications a cloud-based provider of unified communication services, is proud to announce it has received ShoreTel IP-PBX certification for its advanced SIP Trunking services. G12 regards ShoreTel as the gold standard in global IP-PBX service and technical capabilities.
As a ShoreTel Certified Technology Partner, G12 is now able to offer its Advanced SIP Trunking services to ShoreTel partners and customers. With flawless PBX integration, this service provides a cost-effective, smooth migration to G12 Advanced SIP Trunking, regardless of existing data networks.
Besides ShoreTel, G12 has numerous other relationships with global leaders such as Microsoft Skype for Business, and other prominent Advanced SIP and PBX communication platforms, which put G12 at the leading edge of communication service providers in the US.
Yet even as G12 continues to build its enterprise voice solutions above and beyond the reach of other industry competitors, CEO Rick Coma is determined never to lose sight of the most important aspect of their business. “Great technology is just the starting point for G12,” states Coma. “When it comes down to it, our biggest advantage is our culture of customer service. A real person is always just a phone call away but we pride ourselves most on supporting our customer before they even call support.”
Of course, when problems do hit the national networks, it helps to have a back-up plan ready. For G12, that means not one, but several active geo-redundant networks with dynamic failover capabilities. For customers, this means instant rerouting of voice packets when any system issues are detected – no administrator intervention or support requests required. In fact, with a nearly perfect track record of 99.999% uptime, network downtime is virtually nonexistent for G12 customers.
With ShoreTel integration, G12 is positioned with an even stronger network and product offering. Combined with years of incredible customer and technical support and there’s no doubt that G12 will continue its rapid growth throughout 2016 and beyond.
About G12 Communications
G12 Communications delivers a comprehensive portfolio of cloud-based enterprise-grade VoIP services: G12 Hosted PBX, G12 SIP Trunking (for Microsoft Lync and for most other VoIP environments), G12 Toll Free, and G12 Audio Conferencing. To provide the best fit for your environment and application, all G12 services are fully customizable. To help ensure 99.99+ percent uptime for your organization, all G12 services are built on an active-active Geo-Redundant network and include Dynamic Failover as a standard feature. Supporting deployments nationwide and in 45 other countries, G12 Communications works closely with a team of technical specialists across the U.S. available 24/7 to answer your questions and provide immediate, ongoing support. To learn more about how you can use G12 Communications services to bring cloud-based enterprise-grade VoIP into your organization call today: 1-877-311-8750 option 1.
Rick Coma, CEO
1 (877) 311-8750