Cloud PBX

Modernize the infrastructure you rely on to communicate

G12 Cloud PBX lets you take advantage of enterprise-grade capabilities regardless of the size of your business. This feature-rich system gives your company the flexibility, support, and functionality it needs to grow in the digital age.

Custom built cloud system to meet business requirements

Mobility options for remote and work from home environments

Custom design, built and professional recordings

Built on nationwide geo redundant infrastructure

It's time to unify your workforce

Boost productivity, empower your customer experience, and unlock the full potential of the cloud with G12’s Cloud PBX service. Our Cloud PBX service gives you access to all the premium business features you need to stay competitive in today’s digital landscape.

Cloud PBX

All the functionality you need to stay competitive

Enable remote work

Take calls and stay connected from anywhere with an Internet connection. Leverage advanced business phone features to keep your employees productive and collaborative.

Enterprise-level capabilities

Gain access to over 100+ enterprise-level features, regardless of the size of your business. Grow faster with a customized phone system that's designed to meet your exact needs.

Geo-redundant network

Take advantage of multiple layers of redundancy and dynamic failover across North America. Our 99.999% uptime and on-demand support keep your communications flowing at all times.

Scalable communications

Leverage fully scalable infrastructure that lets you quickly onboard new employees. You can instantly cater to higher volumes while saving costs during periods of lower demand.

Keep costs down

Direct your resources where it matters most. Reduce IT costs and offload support to our team. We offer a transparent per-user model that keeps your costs predictable.

24/7 support

Get the support you need when you need it most with our 24/7, US-based, team of cloud PBX specialists. Reach your full business potential with our ongoing technical expertise.

Why choose G12 Communications?

G12 Communications is a cloud communication service provider that helps businesses drive more value out of their communications solutions. Our customer-first approach, feature-rich solutions, and ultra-reliable network keep your employees and customers connected, productive, and collaborative.

Local customer service

Access 24/7, US-based customer support

Reliable service

99.999% uptime for our networks

Communications expertise

Decades of experience in B2B communications


Are you ready to create a fully distributed digital workforce?

G12’s Cloud PBX mobility solution simplifies and empowers your teams as they transition to remote work.

Cloud PBX

Frequently asked questions

Are you interested in the G12 Communications Cloud PBX Service solution? We put together this list of frequently asked questions to help you learn more about this service.

Still have more questions? Download our FAQ to learn more.

A Cloud PBX service is a virtual phone system or PBX that is accessed through the Internet, eliminating the need to host and manage an on-premise phone system.

The phones are configured to register to the Cloud PBX system via any public Internet connection.

No. That’s a big advantage of a Cloud PBX service. You can take the phone with you and plug into any public IP connection.

You need to make sure you have a dedicated Internet connection and a firewall that is not blocking voice to ensure the highest call quality.

Cloud PBX service requires a standard VoIP phone. Yealink and Polycom are the most common desktop VoIP phones.