G12 Teams Operator Connect with Integrated Numonix Cloud-Based Compliance Recording

The most versatile interaction recording solution for any business type

Introducing the first-of-its-kind recording engine architected from its core for Microsoft Teams recording and all SIPREC-enabled gateways without any physical or virtual hardware.

Improve
Compliance

Meets GDPR, MIFID II, and
HIPAA with built-in recording notifications and 256bit
encryption.

Liability
Protection

Protect your company against liability or disputes with audio and video recordings that cannot be tampered with.

Quick
Deployment

Provision a recording endpoint in minutes and immediately begin protecting and analyzing your interactions.

Future-proof your compliance investment

In partnership with Microsoft Azure we secure your investment with the benefits of elastic scalability and a broad range of integrations.

Becoming compliant has never been so easy

With no server management or maintenance required in your organization, and a deployment that takes minutes, it’s never been easier to become compliant with your industry regulations.
Introducing the first-of-its-kind recording engine architected from its core for Microsoft Teams recording and all SIPREC-enabled gateways without any physical or virtual hardware.
Provision a recording endpoint in minutes and immediately begin protecting and analyzing your interactions.
No server management or maintenance required within your organization.
GDPR, MiFID II, HIPAA compliance with built-in recording notifications and 256-Bit AES encryption.

LET'S GET STARTED

Are you ready to defragment your customer interactions?

Book a discovery call and see why companies love working with G12

Numonix core features

Compliant audio and video recording

Meets GDPR, MIFID II, and HIPAA with built-in recording notifications and 256bit encryption.

Compliant audio & video recording

Meets GDPR, MIFID II, and HIPAA with built-in recording notifications and 256bit encryption.

Targeted
recording

You can record targeted queues, DNIS, meetings by organizer or keyword, internal vs external participants.

Record on demand & PCI muting

You can enable record on demand and PCI muting with an easy to use widget available to selected employees.

Data
sovereignty

Data is stored securely in your choice of Azure data center, helping you comply with data sovereignty requirements.

Benefits of G12 Operator Connect + Numonix IXCloud

Industry compliance

Out of the box compliance with industry standards, with options for Record on Demand and PCI Muting.

Teams native integration

Built with the highest level of Microsoft integration using the extend model and certified with Microsoft Teams so you can use Teams as your primary communication platform.

Intelligent recording

Automate what is and is not recorded through intuitive admin tools using call queues, DNIS, keywords, meeting organizer, internal vs external participants, and more!

Multimedia recording

Record audio, video, and screenshare. Use stereo recording for enhanced transcription accuracy and speaker identification.

Secure sharing

Easily share recordings internally or externally with password-protected expiring links.

Automated evaluation

Access to reports and widgets on call activity and performance evaluation for increased operational insights.

Why G12 Communications

G12 Communications is a cloud communication service provider that helps businesses drive more value out of their communications solutions. Our customer-first approach, feature-rich solutions, and ultra-reliable network keep your employees and customers connected, productive, and collaborative.

LET'S GET STARTED

Are you ready to give your customers the
support experience they deserve?

Book a discovery call and we'll show you why you should work with G12.