solutions

Enterprise
Text-Messaging

Overview

Text enable your business

Text enable your business with G12’s Enterprise Texting Service. Send and receive text (SMS/MMS) messages via your business numbers using our cloud-based, business texting platform. Send from mobile devices using G12 Mobility, desktop smartphones, or any browser.

Flexibility

Customize, Automate, Simplify

  • Accomplish more with less by enabling customers to call or text questions to the same business phone number.
  • Manage customer contacts for easy outreach and track conversations from a simple, easy to use browser-based interface.
  • Use automated response filters and keyword based redirection so that your customers are never left waiting and are always connected to the appropriate person.
  • Forward text messages to your email and other applications for easy access, consistent monitoring and management of all your texting activity without the need to manage another platform.

With the G12 Mobility App you can send and receive texts from any devices. Let’s get started

Texting Dashboard

Texting Dashboard

Keyword Filtering

Summary View

Automated Messages

User Lists

Receive texts like an email

Easier communication, faster responses

With most professionals already using SMS for business communication and over half of all customers preferring text messaging over alternatives, G12 enterprise text messaging provides you access to the most powerful communication tool on the market.

Features

More responses, increased sales, better support

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    Collaborate

    Allow multiple staff members or teams (i.e. customer service and engineering) to monitor, manage, and respond from the same number.

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    Flexibility

    Reduce overhead costs and maximize operational efficiency across your entire business.

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    Cloud-based

    Cloud-based, desktop interface to manage unlimited conversations and send or receive texts directly from your browser.

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    Amazing Support

    Enjoy G12’s amazing customer support and engineering help anytime you need assistance.

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    Automation

    Enable auto-responses to answer any question or inquiry in real-time based on keywords.

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    Quick Start

    Import all your existing contacts directly into your G12 platform and access those contacts instantly from any device.

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    Integrations

    Forward incoming texts to your email or 3rd party application to minimize platform management and maximize convenience no matter where you are.

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    Simplicity

    Manage your entire system from a single dashboard, accessible from any br.owser

Benefits

G12 is a leader in the business texting space

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End user satisfaction

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Start speaking your customer's language

Conversational Commerce

Enterprise Text-Messaging enables personal communication at scale. Start talking to you customers like a friend, not a corporation, for increased engagement, conversions, and successful interactions.

G12 Admin Interface
  • Support

    Solve issues faster, multi-task with better efficiency, and manage larger workflows

  • Sales

    Drastically increase conversion and open/read rates at every stage of your sales funnel.

  • Manage

    Streamline communication between and within your employees and locations.

  • And more!

    From marketing and billing to mass-outreach, G12 Enterprise text enables you to do it all.

80% of customers already use text messaging for business. Most prefer to communicate with businesses via text.
Future business report
Benefits

Start texting your customers and clients today

  • Keep Your Numbers

    Using your existing phone numbers for both text and voice services – just like your personal cell phone. Enable multiple users or teams to manage each conversation on the same line for unlimited flexibility and convenience.

  • Private, Personal Use

    Utilize business numbers across all your personal devices to ensure that work and private communication don’t mix. Keep your numbers private while minimizing the amount of devices you need to carry.

  • Mobile & Desktop

    Manage unlimited conversations with ease while streamlining customer, sales, and management communication. Easily set auto-replies or use smart filtering to send incoming messages to the correct recipient automatically.

  • Complete Oversight

    Easily manage large teams and gain complete access into team and customer interactions.