Case Study: Building a Phone System That’s Truly Worth Smiling About

Communication is the lifeblood of a successful dental practice. However, we live in a society that’s defined by digital technology even though the majority of communications are still done over the phone. One problem: traditional phone systems and call centers simply cannot keep up with the demands of the modern digital ecosystem, from high call volumes to rapid scaling.

All of these issues directly impact the customer experience, which can lead to unhappy patients and decreasing customer satisfaction.

Discover how Smile Doctors worked with G12 Communications to seamlessly transition to a cloud-based unified communications solution to boost efficiency, growth, and scalability while providing an exceptional customer experience.

Experience best-in-class service, reliability, and support for yourself

Are you looking for a feature-rich UCaaS solution for your business? Discover what best-in-class service, reliability, and support look like by partnering with G12 Communications.

Microsoft Teams

Solutions

Make and receive phone calls directly within Microsoft Teams

Integrate advanced calling features into Microsoft Teams

Add calling to Microsoft Teams using your existing IP PBX system

Flexible and scalable PBX functionality without the hardware costs

Add flexibility and on-demand scalability to your PBX system

Streamline the way you manage your customer interactions

Customer-Centric PSTN Connectivity for the Enterprise

Send and receive faxes from anywhere in the world

Explore our lineup of feature-rich Yealink business phones

Industries

Reliable services built for the enterprise

Enterprise communications at a small business price

Communication solutions designed for all levels of government

HIPAA-compliant communications for the healthcare industry

Reliable communications that put the user experience first

Secure communications solutions for financial institutions

Company

Find out what makes G12 a communications leader

Join our diverse and skilled team of cloud communication specialists

Read our terms, privacy policy, AUP, and more

The latest news, integrations, and announcements from G12

Resources

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Tutorials and guides for your admin and team

See how we've transformed businesses around the world

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