For IRG Physical Therapy — G12 Was the Right Call

    A major healthcare organization with more than 38 locations throughout the Pacific Northwest, IRG Physical Therapy (IRGPT) provides a range of services including physical health, occupational health, and wellness guidance. The organization prides itself on exceptional care, and constantly seeks opportunities to elevate the patient experience. In that regard, seamless communication is crucial. […]

Case study: transitioning 17 branches from legacy phone systems to the cloud

With offices across Europe, Australia, and the United States, International Car Wash Group (ICWG) is the world’s largest local car wash conglomerate. Employing over a thousand employees across 890 locations, the company washes over 35 million cars each year.  Committed in equal measure to sustainability and continuous improvement, ICWG is perpetually on the lookout for […]

Case study: transforming internal communication across hundreds of locations worldwide

With offices across Europe, Australia, and the United States, International Car Wash Group (ICWG) is the world’s largest local car wash conglomerate. Employing over a thousand employees across 890 locations, the company washes over 35 million cars each year.  Committed in equal measure to sustainability and continuous improvement, ICWG is perpetually on the lookout for […]

Case study: Building a phone system that’s truly worth smiling about

As the nation’s fastest-growing network of orthodontists, Smile Doctors maintains over three hundreds in more than twenty states.  As the name suggests, theirs is a network that wants to not only give their patients the confidence to smile, but also a reason to do so. A big part of that means making the patient experience as […]