Case Study: Transforming Internal Communication Across Hundreds of Locations Worldwide

Managing the largest local car wash conglomerate in the world can come with its share of challenges. In an industry dominated by M&A, the relentless pursuit of quality, and a hyper-focus on speed and value—it’s clear how challenging maintaining high customer satisfaction metrics is while keeping teams aligned across almost a thousand car wash locations throughout the world.

COVID-19 presented many challenges to the car wash industry. Being in the office was always the norm. That’s until the pandemic hit and companies were left to figure out how to handle remote connectivity , access, and communications with teams in different locations across the world.  

G12 has been connecting companies with cost-effective communication services for nearly a decade—giving them the tools they need to stay agile and competitive in today’s digital workplace.

Discover how International Car Wash Group (ICWG) leverages the Cloud PBX services of G12 to transform communication across all its locations and teams. 

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