7 questions you need to answer before choosing a UCaaS platform & provider
Remote work has rapidly accelerated the transition to the modern workplace. For many companies, making this transition has come with its fair share of challenges. Things like maintaining a connected company culture, streamlining communications between your teams, and ensuring full employee visibility and collaboration in a remote work environment. And by now, you’ve likely been […]
What is a VoIP number? Here’s how it works
VoIP (Voice over Internet Protocol) can make calls using a broadband internet connection. It operates the same way as a traditional phone, except you need a stable internet connection. Like all phones, you need a phone number. Phone numbers identify who is calling, where the call is coming from, and sometimes what device is making […]
Fixed & non-fixed VoIP: here’s what to know
Searching for a business phone service can be challenging. You will want to understand the difference between fixed VoIP and non-fixed VoIP numbers. Voice over Internet Protocol (VoIP) is an exciting new technology that can lower your communication costs as you connect with customers worldwide. There are many differences between these phone services. Here is […]
Why hybrid work is more than just a trend and is here to stay
The workforce is evolving more rapidly than ever. It experienced a gigantic shift when businesses switched to remote work in 2020, and it’s about to undergo another one. With vaccinations being rolled out and the country opening up again, we’re about to be able to return to a normal workplace. But is that what workers […]
What is SIP ALG? Should you disable it? That depends
Here’s a scenario you’re likely familiar with. You just installed a VoIP system and are eager to begin reaping the benefits. There’s just one problem… …it’s not working correctly. Perhaps you’re experiencing a lot of dropped calls for reasons you can’t explain. Maybe you keep dealing with a cluster of ringing and calling at the […]
5 tips to ensure a smooth porting experience
How can we ensure a smooth port? That’s the one question we get asked all the time, and for good reason. Porting may seem hard if you’re not familiar with the process. But with the right information and approach, it can be fairly straightforward. We asked our porting specialists to come up with five easy […]
Top 6 Vonage alternatives in 2022
It’s no secret that the phone is the lifeblood of business. Without it, we couldn’t communicate with our customers or each other. Imagine, not being able to use a phone in the office. It would be chaos! Even though the traditional office phone may be absent in remote work, communication is still necessary through other […]
VoIP vs. landlines: find the best phone system
When it comes to business communications, efficiency is key. Nobody wants to waste time – and therefore money – messing around with complicated technology. This is one of the many reasons VoIP has risen as a de facto communication resource for enterprises. This phone system is highly adept and able to address several business issues […]
The pros and cons of VoIP: should you make the switch?
Now more than ever, growing businesses need access to the best possible communication tools to ensure they are delivering value to their customers. If your business is already looking to update its communication systems and equipment, you’ve likely found some information regarding switching to a VoIP-based system. But what is VoIP? And what are the […]
Everything you need to know about Direct Routing and Microsoft Teams
The modern workplace is remote. According to a survey conducted by Gartner, more than 80% of company leaders plan to permit remote work after the pandemic. Virtual hubs for collaboration, including Microsoft Teams, Slack, and other UCaaS platforms, have played a monumental role in transforming the workplace as we know it. Voice, video, instant […]
