G12 Communications Now Offering Direct Routing for Microsoft Teams

creative people working in office on computer


G12 Communications’ new direct routing solution further enhances the world’s most popular collaboration tool.


KIRKLAND, WASHINGTON — August 12, 2020 

G12 Communications, a fast-growing provider of UCaaS, CCaaS, and SIP Trunking services is now offering Direct Routing for Microsoft Teams. Companies can leverage G12’s direct routing service to enhance Microsoft Teams by adding seamless PSTN calling capabilities. G12’s new solution is designed to provide companies with a lower cost and more reliable alternative to Microsoft’s Calling Plan that lets customers purchase services on a per user or per call session basis.

“Direct routing for Microsoft Teams adds yet another product to our portfolio that allows us to serve the growing Teams user base, providing them with a high-quality, reliable voice solution that lets them leverage the Teams interface for PSTN calling,” said Rick Garcia, Chief Operating Officer of G12 Communications. “Our solution can save companies 40% or more on telecom costs when compared to Microsoft’s Calling Plan.”

Direct Routing for Microsoft Teams is a cost-effective and flexible solution that allows companies to use MS Teams as a phone system with phone numbers and PSTN calling provided by G12. The service provided by G12 creates an ideal environment for seamless communication and enhanced collaboration. Users can engage in conference calls, transfer calls, and utilize voicemail functionality within Microsoft Teams.

“We make it easy for our customers to utilize MS Teams as their phone system,” said  Rick Coma, Chief Executive Officer of G12 Communications. “G12’s Direct Routing service provides our customers with the tools and support they need to efficiently and cost-effectively scale their business in a MS Teams environment.”


About G12 Communications 

G12 Communications is a multi-solution vendor of leading communications technologies. The company works with organizations to create cost-effective communication solutions that aim to improve a company’s remote-readiness, productivity, and flexibility. The company offers a variety of communication services to SMBs and enterprises, including cloud PBX, SIP trunking, cloud faxing, direct routing for Microsoft Teams, toll-free numbers, softphones, and more.


For all media inquiries, please contact:

Rick Garcia



Share this post:

Share on facebook
Share on twitter
Share on linkedin

Let's connect you with the right cloud communications technology.

G12 Communications helps you make the shift to remote work with cloud communications services that enhance collaboration, productivity, cut costs, and give you the flexibility needed to grow on your terms.

With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.
Jerry Maye
IT Systems / TelCom Engineer @ Smile Doctors
Our clients

Microsoft Teams


Make and receive phone calls directly within Microsoft Teams

Integrate advanced calling features into Microsoft Teams

Add calling to Microsoft Teams using your existing IP PBX system

Flexible and scalable PBX functionality without the hardware costs

Add flexibility and on-demand scalability to your PBX system

Streamline the way you manage your customer interactions

Customer-Centric PSTN Connectivity for the Enterprise

Send and receive faxes from anywhere in the world

Explore our lineup of feature-rich Yealink business phones


Reliable services built for the enterprise

Enterprise communications at a small business price

Communication solutions designed for all levels of government

HIPAA-compliant communications for the healthcare industry

Reliable communications that put the user experience first

Secure communications solutions for financial institutions


Find out what makes G12 a communications leader

Join our diverse and skilled team of cloud communication specialists

Read our terms, privacy policy, AUP, and more

The latest news, integrations, and announcements from G12


View our resources all in one place

Open a ticket with our support team

See all guides, tutorials, and information

Tutorials and guides for your admin and team

See how we've transformed businesses around the world

See what a monthly bill looks like

Thanks for contacting G12

Let's Get Started