G12 Revolutionizes Customer Journey with Fully Integrated Texting for Microsoft Teams

  Kirkland, WA July 18, 2023 – G12 Communications, a leading provider of telecommunications solutions, is proud to announce the launch of fully integrated texting for Microsoft Teams. With this powerful texting functionality, G12 transforms organizations’ texting engagement and enhances the customer journey on a communication channel that is widely used in North America. G12’s […]

G12 Communications Partners with Luware to Deliver Next-Generation Teams Contact Center Solutions within Operator Connect

  Kirkland, WA June 21, 2023 – G12 Communications, a leading provider of unified communications solutions, is pleased to announce its partnership with Luware, a pioneer in contact center solutions, to deliver an innovative Teams Contact Center offering through Operator Connect. Leveraging the powerful Microsoft technology stack, Luware’s contact center solution suite revolutionizes Teams by […]

Andi Cook Joins G12 as Vice President of Customer Success

Andi comes to us with over fifteen years of experience in product management, operations, customer service and support, analysis, sales and marketing. Most recently, Andi spent the last seven plus years at Inteliquent, where she held various roles in marketing, customer success, and operations learning and development. She earned a Bachelor of Science degree in […]

G12 Communications launches new Operator Connect service

G12 Communications, a global leader of unified communications services, recently launched its new Microsoft Operator Connect voice solution. Leveraging the Microsoft Azure Peering Service, Operator Connect allows businesses to select their own certified operators for enabling voice calling from directly within the Teams Admin Center. This new solution enables customers to select G12 as their voice […]

AVANT partners with G12 Communications to deliver industry-leading cloud communications

Partnership Brings G12’s Best-in-Class Solutions to the AVANT Network of Trusted Advisors   Kirkland, WA, [Feb 24th, 2022] – G12 Communications, a leading North American provider of Cloud-Based Communication services, has partnered with AVANT Communications to become one of their cloud communications suppliers. The partnership will combine G12 Communications’ diverse portfolio of purpose-built cloud communications […]

G12 appoints Brandon Bradley as Chief Technology Officer (CTO)

  Strong Blend of Customer Success and Technical Experience to Drive G12 Communications’ Technology Roadmap Forward KIRKLAND, WASHINGTON — December 1st, 2021  G12 Communications, a leading North American provider of Cloud-Based Communication services, announced the appointment of Brandon Bradley  as its new Chief Technology Officer (CTO). Brandon will be joining G12 Communications to help drive […]

G12 Communications brings PSTN connectivity to customers of major CCaaS providers

  Contact Center Connect enables cost-effective inbound and outbound calling for call centers using cloud contact center solutions.   KIRKLAND, WASHINGTON — October 6, 2021  G12 Communications, a leading provider of cloud-based communication services, announced the launch of its new Contact Center Connect, which brings reliable Public Switch Telephone Network (PSTN) connectivity to enterprise contact center […]

G12 Communications launches new Connect to Teams services

  G12’s adds to its portfolio of services for customers looking to implement Cloud-Based Voice Services for Microsoft Teams.   KIRKLAND, WASHINGTON — February 2, 2021  G12 Communications, a global leader of unified communications services, recently announced the addition of Microsoft Connect to Teams IP PBX Service. The new Connect to Teams IP PBX Service […]

G12 Communications now offering Direct Routing for Microsoft Teams

creative people working in office on computer

  G12 Communications’ new direct routing solution further enhances the world’s most popular collaboration tool.   KIRKLAND, WASHINGTON — August 12, 2020  G12 Communications, a fast-growing provider of UCaaS, CCaaS, and SIP Trunking services is now offering Direct Routing for Microsoft Teams. Companies can leverage G12’s direct routing service to enhance Microsoft Teams by adding […]