Banking & Financial Services

UCaaS & CCaaS for Financial Institutions

Simplify the transition to remote work with communications solutions that are ultra-secure, feature-rich, and designed to create a collaborative and flexible workforce.

Modern financial services require an omnichannel approach

Your customers expect more than ever today. They want that same personalized experience. But in this new remote work environment, overcoming that challenge isn’t easy without the right systems and processes in place.

Financial institutions are looking for new ways to:

Implement flexible systems that improve worker mobility
Achieve consistent, multisite connectivity
Keep the focus on security and protecting customer data
Provide a seamless omnichannel experience

Integrate the latest UCaaS and CCaaS technologies
Receive ongoing support for complex system integrations
Drive more value out of investments made in internal PBX systems

We help financial service providers stay agile in the digital age

Create a Flexible Digital Workforce

Worker mobility is everything today. We help you implement solutions that give your employees complete flexibility to connect and collaborate with staff and customers.

Keep the Focus on Customer Experiences

Multisite connectivity and omnichannel CCaaS solutions keep your teams organized, ensure your customers are top priority, and have access to on-demand customer service.

Overcome Support & Integration Challenges

We make it easy for you to integrate internal platforms with your UCaaS and CCaaS. Our engineers create customized integrations that keep your business moving.

Achieve the Outcomes You Care About

We focus on your outcomes. Choose between a variety of customizable solutions to leverage existing PBX investments and deliver exceptional customer experiences.

What Our Clients Say

“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”

“It just works. We thought we came in with a complex system. G12 was able to parse out what we do and how we do it. Since going to G12, it’s been flawless. They’ve been up 24/7, customer support is on top of everything. It feels like we are G12’s only customer.”

We build customized solutions for businesses of all sizes

SMB

Enterprise

Government

Banking

Education

Healthcare

SMB

Enterprise

Government

Banking

Education

Healthcare

Cisco Certification

Service Providers today, such as G12 Communications, are offering alternative methods to connect to the PSTN via their IP networks. Most of these services utilize SIP as the primary signaling method and centralized IP to TDM POP gateways to provide on-net and off-net services.

HIPAA Compliant Systems

Compliancy Group Verifies G12 Communications Ability to Deliver Services to Health Care Organizations While Protecting Patient Data.

Avaya Certification

Carefully chosen for their innovation and ingenuity, Avaya's amazing partners add the perfect elements and expertise to complete the solutions that let organizations deliver experiences that matter.