Banking & Financial Services

UCaaS & CCaaS for Financial Institutions

Simplify the transition to remote work with communications solutions that are ultra-secure, feature-rich, and designed to create a collaborative and flexible workforce.

Modern financial services require an omnichannel approach

Your customers expect more than ever today. They want that same personalized experience. But in this new remote work environment, overcoming that challenge isn’t easy without the right systems and processes in place.

Financial institutions are looking for new ways to:

  • Implement flexible systems that improve worker mobility
  • Achieve consistent, multisite connectivity
  • Keep the focus on security and protecting customer data
  • Provide a seamless omnichannel experience
  • Integrate the latest UCaaS and CCaaS technologies
  • Receive ongoing support for complex system integrations
  • Drive more value out of investments made in internal PBX systems

We help financial service providers stay agile in the digital age

Create a Flexible Digital Workforce

Worker mobility is everything today. We help you implement solutions that give your employees complete flexibility to connect and collaborate with staff and customers.

Keep the Focus on Customer Experiences

Multisite connectivity and omnichannel CCaaS solutions keep your teams organized, ensure your customers are top priority, and have access to on-demand customer service.

Overcome Support & Integration Challenges

We make it easy for you to integrate internal platforms with your UCaaS and CCaaS. Our engineers create customized integrations that keep your business moving.

Achieve the Outcomes You Care About

We focus on your outcomes. Choose between a variety of customizable solutions to leverage existing PBX investments and deliver exceptional customer experiences.

Most Popular Services for Financial Institutions

G12 Communications understands the unique challenges financial institutions face.
Our ultra-secure services prioritize employee collaboration and flexibility.

What Our Clients Say

We build customized solutions for businesses of all sizes

Cisco logo

Cisco Certification

Service Providers today, such as G12 Communications, are offering alternative methods to connect to the PSTN via their IP networks. Most of these services utilize SIP as the primary signaling method and centralized IP to TDM POP gateways to provide on-net and off-net services.

HIPAA Compliant

HIPAA Compliant Systems

Compliancy Group Verifies G12 Communications Ability to Deliver Services to Health Care Organizations While Protecting Patient Data.

Cloud PBX Transition Blog Image

Avaya Certification

Carefully chosen for their innovation and ingenuity, Avaya's amazing partners add the perfect elements and expertise to complete the solutions that let organizations deliver experiences that matter.

Let's Get Started

Discover powerful functionality that lets you deliver best-in-class customer experiences

Let G12 Communications show you how you can make the transition to remote work without impacting the customer experience.

Let's Get Started

Discover powerful functionality that lets you deliver best-in-class customer experiences

Let G12 Communications show you how you can make the transition to remote work without impacting the customer experience.

Microsoft Teams


Make and receive phone calls directly within Microsoft Teams

Integrate advanced calling features into Microsoft Teams

Add calling to Microsoft Teams using your existing IP PBX system

Flexible and scalable PBX functionality without the hardware costs

Add flexibility and on-demand scalability to your PBX system

Streamline the way you manage your customer interactions

Customer-Centric PSTN Connectivity for the Enterprise

Send and receive faxes from anywhere in the world

Explore our lineup of feature-rich Yealink business phones


Reliable services built for the enterprise

Enterprise communications at a small business price

Communication solutions designed for all levels of government

HIPAA-compliant communications for the healthcare industry

Reliable communications that put the user experience first

Secure communications solutions for financial institutions


Find out what makes G12 a communications leader

Join our diverse and skilled team of cloud communication specialists

Read our terms, privacy policy, AUP, and more

The latest news, integrations, and announcements from G12


View our resources all in one place

Open a ticket with our support team

See all guides, tutorials, and information

Tutorials and guides for your admin and team

See how we've transformed businesses around the world

See what a monthly bill looks like

Thanks for contacting G12

Let's Get Started

Sign Up for the Webinar

Make Teams Your Phone System: Mistakes to Avoid and Lessons Learned
December 8th at 12pm PST