MICROSOFT TEAMS OPERATOR CONNECT

Make calls in Microsoft Teams in 15 minutes

Man smiles at his mobile device that uses G12 Operator Connect for Microsoft Teams

Turn Microsoft Teams Operator Connect into your business phone solution

Simplify calling by using any Microsoft Teams-enabled device for incoming and outcoming calls. Available on both desktop and mobile.

Go from setup to fully operational in 15 minutes with Operator Connect

Start making calls quickly with a seamless onboarding process. Register, provision and assign phone numbers in minutes.

Operator Connect is one platform for managing users and call flows

Self-managed or fully managed. G12 Operator Connect for Microsoft Teams lets you manage your phone numbers, users, and call flows in one place.

— TRUSTED BY 2500+ BUSINESSES —

Explore Operator Connect pricing plans for every business type

Take advantage of predictable monthly, per-user pricing and easily build a Microsoft Teams phone system.

Basic

Microsoft Teams Operator Connect

$1.00

USD

Per User

Professional

Microsoft Teams Operator Connect

$6.50

USD

Per User

All prices shown are in U.S. Dollars and exclude sales taxes. All plans are subject to our Terms & Conditions.

Enterprise

Need to activate over 100 users with Operator Connect?

Book a call today to explore your G12 Microsoft Teams Operator Connect options.

What our clients are saying

What our clients
are saying

“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
Lane Council of Governments
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial
“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
LCOG

Getting started with G12 Operator Connect for Microsoft Teams is easy

The world communicates on Microsoft Teams. Follow our quick step-by-step guide and make Microsoft Teams your dedicated business phone system in only minutes with Microsoft Operator Connect.

Give G12 consent

Start by selecting G12 Communications as your Operator Connect partner in the Microsoft Teams admin centre to provide consent.

Configure G12 Operator Connect

Provision your Operator Connect account by adding MFA and selecting your number blocks.

Assign phone numbers & make calls

Pair phone numbers to your selected users and start making phone calls directly within Operator Connect for Microsoft Teams.

Person holds a smartphone device in their hands while they setup G12 Operator Connect for Microsoft Teams

North American coverage

G12 Communications offers Operator Connect for Microsoft Teams in the following places:

USA COVERAGE

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky

Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota

Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming

CANADA COVERAGE

Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Northwest Territories
Nova Scotia
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon

The Next Generation of Voice Calling in Teams

Benefits of G12 Operator Connect for Teams

Supports
dynamic E911

Ensure your Microsoft Teams Operator Connect deployment is fully compliant with current E911 regulations.

On-demand
scaling

Scale-up whenever you need additional capacity directly through the Operator Connect dashboard.

Built for reliability & survivability

Guarantee service availability with geo-redundant voice backed by multiple POPs and a 99.999% uptime.

Simple to manage & understand

Integrate a simple, yet powerful voice solution that's easy to manage and understand.

G12 OPERATOR CONNECT

Make phone calls directly in Microsoft Teams

Register, provision, and start making calls in Microsoft Teams in under 15 minutes with G12 Operator Connect.

LET'S GET STARTED

Make calls in Microsoft Teams in under 15 minutes

Turn Microsoft Teams into your dedicated business calling solution for as little as $6.50 a user with Operator Connect.
Start your free Operator Connect for Microsoft Teams 14-day trial today!

G12 Operator Connect

Operator Connect frequently asked questions

G12 Communications has the experience to know precisely what you need, and the expertise to design, implement, and deploy it. As a trusted cloud communications partner, we’ll go the extra mile to help you overcome your greatest challenges, whatever those may be.

Operator Connect leverages the cloud to incorporate full PSTN connectivity into your Microsoft Teams deployment. Operator Connect is incredibly simple to manage, with an intuitive admin console that allows you to control everything from providers and phone numbers to capacity, analytics, and integration — without the need for complex hardware or software requirements of alternatives like direct routing.

You do — provisioning for all required configurations can be accessed and controlled entirely within our solution. Learn to activate your account, request phone numbers, and start making calls in Operator Connect for Microsoft Teams. 

Learn more about how to set up Operator Connect for your business.

Yes. Our Operator Connect solution is E911 compliant. G12 Communications has been connecting businesses with purpose-built, reliable communications solutions for nearly a decade. We have a deep understanding of the needs and requirements of our customers — and that includes compliance. Operator Connect and all of our solutions, including Cloud PBX, are fully compliant with both Kari’s Law and RAY BAUM’S Act. 

Read our blog to learn more about E911 compliance.

Microsoft Teams offers three options to integrate PSTN capabilities into the platform: Operator Connect, Calling Plan, and Direct Routing.

Which option is right for you? It’s time to compare two of the easy-to-use options: Operator Connect and Calling Plan. Read our blog to learn everything you need to know about both options.

Operator Connect has played an essential role in the growing adoption of Microsoft Teams. With Operator Connect, organizations can now bring a Microsoft-approved PSTN carrier into the Microsoft Teams ecosystem with straightforward configuration and user management.

Should you use Operator Connect? Read our blog to explore the pros and cons of Operator Connect to help you make the right decision for your business.

Operator Connect, just like any new technology, has its terms that need to be clarified. So let’s clear up the significant terms used by Microsoft to describe the capabilities to help you navigate Operator Connect. 

Read our blog to learn everything you need about key terms related to Operator Connect so you can cut through the jargon and simplify business communications.

Choosing the right Operator Connect provider will ensure you have high uptime, affordable services, and the support you need. It’s vital to thoroughly evaluate any possible provider to be sure they’ll meet your needs and help make Microsoft Teams a robust UCaaS solution. 

G12 Communications is a Microsoft-approved Operator Connect provider with robust telecom infrastructure, a high uptime guarantee, and pricing designed to fit your budget. Read our blog to find out why G12 is the right provider for you.

Operator Connect is only available with select Office 365 licenses. Not every option gives you the ability to bring your own carrier, and some won’t even give you access to Microsoft Teams. 

Let’s break these licenses down to help you navigate the maze of Office 365 Operator Connect options. Read our blog to hone in on precisely the right license for your company.

For most businesses, Direct Routing and Operator Connect are cost-effective solutions for enabling PSTN connectivity within Microsoft Teams.

Both options are undoubtedly similar, but there are also significant differences between Operator Connect and Direct Routing that you should understand before signing up. Read our blog to help you decide which solution is right for your business.

Operator Connect allows companies to bring a third-party provider into Microsoft Teams to enable PSTN calling. In addition, any Microsoft-approved PSTN carrier can be integrated, allowing organizations to bring their own carrier or choose a new one with ideal rates.

Other features such as call queues, voice routing and auto-attendant, are also included. Read on to learn everything you need to know about everything you’ll be able to do with Operator Connect.