Call Blocking Solution

Don’t Waste Resources on Unwanted Calls with Call Blocking

Unwanted calls consumer agents’ time and network resources and represents a significant source of waste. Call blocking services allow your company to prevent spammers, telemarketers, and robocalls from reaching agents.
Call Blocking

TRUSTED BY

TRUSTED BY

Only Answer Meaningful Calls

Focus on What Matters with Call Blocking

Customers, clients, and partners need to be able to reach the right person when they call. However, unwanted calls can clog up phone queues and waste agents’ time. Help important callers cut through the mess by preventing spammers and scammers from getting past your call blocking solution.

Outcomes

Why You Need a Call Blocking Solution

01

Stop Malicious Callers from Reaching Agents

It’s not always spam calls, malicious actors often call businesses to carry out social engineering attempts and gain access to vital information and internal systems. Quality call blocking solutions won’t let calls reach agents if they originate from numbers known for malicious activity.

02

Increase Sales & Productivity

Allow agents to handle calls from actual customers rather than wasting time with unwanted callers. Reducing this source of wasted time will undoubtedly increase agent productivity, which can translate to more sales and other meaningful business activity.

03

Customized Call Blocking Options

Your business has unique needs and demands a call blocking solution that can meet those needs. Create custom call blocking filters based on any criteria you decide, such as area codes, private numbers, or virtual phone numbers.

G12 Communications

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Customized Call Blocking Options
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US-Based Support
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Spam Blocking
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99.99% Uptime
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Geo-Redundancy
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24-Hour Expert Support
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5-Star Feedback

The Competitors

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Minimal Customization Options
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Third-Party Support
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No Spam Blocking
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Minimal Uptime Guarantee
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Single Datacenter
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Limited Support Hours
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Mixed Feedback

Call Blocking Benefits

Stop Spam and Robocalls

Never waste an agent’s time with calls that will not advance your company’s goals. Spam and robocalls will be unable to reach anyone at your company.

Reduce Fraudulent Calls

Calls that originate from numbers associated with malicious activity will not be able to reach your agents. Protect your company’s security by stopping these calls entirely.

Boost Productivity

You might need to block calls based on the unique needs of your business. Customize your call blocking criteria to stop calls that your company has identified as spam or malicious.

Reject Calls Based on Your Needs

You might need to block calls based on the unique needs of your business. Customize your call blocking criteria to stop calls that your company has identified as spam or malicious.

Forward Calls Instead of Blocking

Use predefined criteria to forward calls to another number rather than blocking them entirely. For example, calls that are questionable can be sent to a voicemail rather than disconnected.

Reliable Call Blocking with 99.999% Uptime

Call blocking is part of our cloud-based communications suite that has a 99.999% uptime guarantee. Your services will be there when you need them.

What Our Clients Are Saying

“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
Lane Council of Governments
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial
“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
LCOG
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial

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