Switchboard

Organize and Manage Your Company’s Call System

Equip your company with enterprise-grade communication without the equipment. Each incoming and outgoing call is passed through a virtual switchboard that allows you to easily make and manage your company’s calls using scalable internet-based VoIP technology.
Switchboard LP

TRUSTED BY

TRUSTED BY

Easily Manage Calls from Anywhere

Streamline and Simplify Your Call System Wirelessly

Enjoy all of the benefits of a traditional switchboard, including national and international numbering, answering machine, call transfer and forwarding, voicemail, queues, hold music, call recording, interactive voice response, call conference, and more. A virtual switchboard allows you to handle external calls not only with customers but internal calls within your company.
Switchboard LP g12
Switchboard

Outcomes

Why You Need a Virtual Switchboard

01

Improve Your Company’s Bottom Line

A virtual switchboard is a wireless solution that eliminates the need for costly equipment as well as its related maintenance expenditures. Avoid unnecessary expenses by implementing a cloud-based system that is automatically updated with cheaper calling services than traditional telephony.

02

Expand Your Company’s Geographic Scope

Make your company accessible to callers around the world with a virtual switchboard that supports international and national calling. Never miss an important opportunity abroad or if members of your team are out of town.

03

Minimize Disruptions and Increase Caller Satisfaction

Organize your company’s call system through a virtual switchboard to provide callers with a positive experience and ensure employees are always connected. Always be prepared for the calling system requirements that your company needs.

G12 Communications

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Virtual Switchboard
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Customizable Moderation Tools
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Extensive Call Recording Options
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US-Based Support
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Spam Blocking
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99.99% Uptime
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Geo-Redundancy
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24-Hour Expert Support
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5-Star Feedback

The Competitors

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Traditional Switchboard
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Simple Password Moderation
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Minimal or No Call Recording Support
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Third-Party Support
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No Spam Blocking
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Minimal Uptime Guarantee
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Single Datacenter
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Limited Support Hours
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Mixed Feedback

Switchboard Benefits

Customize Your Switchboard

Select any combination of switchboard features that suit your company’s needs, including adding phone numbers, creating schedules and extensions, establishing voice channels, implementing calls between extensions, enabling call transfers, initiating hold music, setting up queues, and listing incoming call priority.

Facilitate Company Productivity

Easily connect all of your company’s offices, regardless of location, with either a computer, desk phone or mobile phone.

Improve Callers’ Touchpoints with Your Company

Show your callers that you’re prepared with a switchboard that plans, organizes, and manages your calls. A switchboard lets your callers know that your company is not only professional but that you value their call.

Collect and Access Important Data

Quickly check your company’s calls, monthly expenses, campaigns, caller data and more at any time.

24/7 Support in the US

Receive access to support from our team of specialists for any of your questions or issues whenever you need.

99.999% Uptime Guarantee

Rest assured that our switchboard services will always be up and running for your company’s needs thanks to our geo-redundant infrastructure.

What Our Clients Are Saying

“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
Lane Council of Governments
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial
“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
LCOG
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial

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