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Call Forwarding

Never Miss a Call Again With Seamless Call Forwarding

Call forwarding services allow companies to direct calls to the right place so that a customer’s contact attempt never fails. Don’t let customers call your competition because they went to voicemail. Empower every employee with call forwarding.
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Call Forwarding

TRUSTED BY

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TRUSTED BY

Clipper Vacations
Evergreen Health
Forks Community Hospital
Heritage Bank

On-Demand & Easy-to-Use

Call Forwarding Ensures Your Employees Are Always Accessible

Employees need a call forwarding service that can be changed on-demand and without any difficulties. Heading on a last-minute trip to Vancouver? Use our call forwarding dashboard to easily send your desk line to your mobile. Everyone with a customer-facing role should have access to call forwarding and know how to use it.
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Outcomes

Why You Need Call Forwarding

01

Increase After-Hours Coverage

You may not need employees in the office at all times, but they need to be available. Call forwarding allows agents to receive calls on their mobile devices using their work phone numbers.

02

Customizable Call Routing

Do you want the call to instantly be transferred to the new number, or ring a few times? Our robust platform allows for intricate call routing customization to suit the exact needs of your employees.

03

Endless Flexibility

Employees don’t need to submit a ticket and wait for IT to forward their number. Instead, agents can update their call forwarding settings as needed and the changes will be effective immediately.

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G12 Communications

Blue-Check-2
Flexible & On-Demand Changes
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US-Based Support
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Solution Expertise
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99.99% Uptime
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Geo-Redundancy
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24-Hour Expert Support
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5-Star Feedback

The Competitors

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Delay on Forwarding Updates
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Third-Party Support
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"Lack Industry Experience "
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Minimal Uptime Guarantee
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Single Datacenter
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Limited Support Hours
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Mixed Feedback

Call Forwarding Benefits

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Easy Setup & Usage

Minimal training is required to teach employees how to configure their own call forwarding.

Customizable Call Forwarding

Let your employees decide how they want call forwarding to work.

Never Miss a Call

Make it easy for customers to reach the right person and watch customer satisfaction and sales skyrocket.

Appear Local

Forward local numbers to work numbers and make your business look local to the area.

No More Voicemail Tag

Stop playing voicemail tag with your customers. Answer the call the first time by being available with call forwarding.

24/7 Support

Have questions about your call forwarding services? Our US-based product experts are available to help.

What Our Clients Are Saying

“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
Lane Council of Governments
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial
“We made the decision to switch from an on-premise telephone solution to a fully hosted solution. G12 offers an experienced team with malleable approach to service and competitive pricing. The G12 team was easy to work with, understood the importance when working with attorneys and the need for little to no downtime during the migration. Service after the installation has been first-rate and timely.”
Jon Slaughter
IT Manager
Gordon Thomas Honeywell
“It’s the support I get from G12 that makes me always go back to them. I rate a company based on the support you get after the sale. If I have a problem, I simply just make a call to access a level of support that’s unmatched. G12 has been amazing at pinpointing what we needed. They worked with us to ensure we have the right solution and devices. They have certainly gone above and beyond to provide a seamless deployment experience”
Jeff Perry
Director of IT
International Car Wash Group
“Evergreen Hospital has been a traditional PRI shop for a very long time. There are many options when shopping around for a SIP provider, but when we met with G12, it became a very quick and easy decision. The process has been simple, painless, and pleasant. The technology is there, and the price is right. They have the expertise and experience to back their solution.”
Shawn Shiroma
Network Architect
Evergreen Health
“With our old system, it often took 2-4 weeks to implement a single new office. With the cloud infrastructure provided by G12, it takes us a fraction of the time. We also enjoy higher capacity, more granular reporting, and significantly better pricing.”
Jerry Maye
IT Systems & Telecom Engineer
Smile Doctors
“We’ve been a SIP trunking customer of G12 for 6+ years now, and they consistently outperform on all levels. G12 offers customers technical support that is responsive and invested. G12 alerts have helped detect toll fraud, highlight service-based issues, and maintain a record 99% uptime. Without hesitation, I would recommend G12’s service to any organization considering a transition to SIP.”
Josh Gross
Senior Voice Engineer
Ednetics
“After a comprehensive multi-agency evaluation process, LCOG’s telecom user group unanimously selected G12. They had a proven track record for success and they exceeded our goals for the project. Member agencies benefited from an immediate ROI of 97% savings in carrier costs and have been thrilled with their G12 service since it began on day one. Our members could not have come this far without having G12 as a partner.”
Heidi Leyba
Chief Technology Officer
LCOG
“G12 Hosted PBX service continues to amaze us, features, web portal control are all what we needed. Add to that the level of support we receive and their friendly approach and it continues to confirm we made a solid choice in choosing G12 Communications for our 5 offices and 200+ employees.”
Phil Almonte
Senior IT Administrator
Brighton Jones Financial

Looking for a Call Forwarding Solution? Book a Meeting Today

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