Call Pop

View Caller Information Before Accepting Calls

Always know who’s calling your company before you even pick up the phone. Call Pop provides your live agents with detailed information on each caller to gain a better understanding of your customers needs and improve service.

TRUSTED BY

TRUSTED BY

Personalize Every Call Experience

Provide Memorable Customer Service with Less Effort

Spend less time searching for information on each caller with call pop. Call pop works by instantly displaying a pop-up on your agent’s screen with a caller’s details based on a caller’s ID. Prepare for every call with knowledge on the caller’s last interaction and experience with your company, their responses to surveys, and the value of their account.

Outcomes

Why You Need Call Pop

01

Prepare Your Agents for Every Call

With call pop, your agents always know who’s on the other line. Your agents never have to stress about figuring out who they’re speaking to after they accept the call and they’ll always know how to handle each caller.

02

Establish Stronger Customer Relationships

Welcome customers with personalized greetings that make them feel valued. Never make your customers repeat their information to your agents with call pop.

03

Automate Caller Information Delivery

Stay on top of every call with automations that instantly identifies callers and sends caller information to agents. Don’t miss out on an opportunity to impress your customers with reliable automations.

G12 Communications

Blue-Check-2
Automated Call Pop
Blue-Check-2
US-Based Support
Blue-Check-2
Spam Blocking
Blue-Check-2
99.99% Uptime
Blue-Check-2
Geo-Redundancy
Blue-Check-2
24-Hour Expert Support
Blue-Check-2
5-Star Feedback

The Competitors

Dark-Check
No Call Pop
Dark-Check
Third-Party Support
Dark-Check
No Spam Blocking
Dark-Check
Minimal Uptime Guarantee
Dark-Check
Single Datacenter
Dark-Check
Limited Support Hours
Dark-Check
Mixed Feedback

Call Pop Benefits

Anticipate Caller Behavior and Needs

Your agents can quickly view and assess your callers’ previous experiences with your company. Agents will always have the context they need to understand and help callers.

Bolster Customer Relationship Management

Don’t stress about service availability. Our services are geo-redundant with data centers around the world to ensure reliability.

Easy-to-Use UI and Overviews

Don’t stress about service availability. Our services are geo-redundant with data centers around the world to ensure reliability.

Optimize Time Spent on Repetitive Tasks

Don’t stress about service availability. Our services are geo-redundant with data centers around the world to ensure reliability.

24/7 US-Based Support

Don’t stress about service availability. Our services are geo-redundant with data centers around the world to ensure reliability.

99.999% Uptime Guarantee

Don’t stress about service availability. Our services are geo-redundant with data centers around the world to ensure reliability.

What Our Clients Are Saying

Looking for Call Pop Services? Book a Meeting Today

Thanks for contacting G12

Let's Get Started