Phone Extensions

Increase Company Communication with the Right Phone Extensions

Phone extensions are short numbers that are assigned to a specific employee, department, or team. Employees only need to dial the short extension to reach a coworker, while clients can immediately connect to the right person.

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Easily Connect Employees and Customers

Empower Customers to Effortlessly Communicate with Phone Extensions

Phone extensions give customers a streamlined method to contact the exact employee they need. Don’t make clients and customers go through a generic call queue or speak to a receptionist to reach the desired employee or department. Phone extensions also allow employees to easily transfer calls to each other to streamline communication.

Outcomes

Why You Need Phone Extensions

01 Contact the Right Employee Instantly

Customers and clients that make frequent contact with your company don’t want to wait in a general call queue. Let them instantly reach the right person with a simple phone extension.

02 Minimize Internal Misdialing

Extensions allow employees to easily communicate with each other by only typing a few digits. Without phone extensions, employees must dial a full ten digits, which creates more room for misdialing

03 Reach Entire Departments with Ease

Both employees and customers frequently need to speak to a specific department without knowing an agent’s extension. Phone extensions can be configured to dial any available agent within a department to aid in reaching the right person.

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The Competitors

Phone Extension Benefits

Increase Client Communication

Let clients easily reach the employee they are working with by providing direct phone extensions. Don’t make loyal customers wait in a general call queue.